LETTERS FROM OUR CUSTOMERS:
"Good afternoon, I wanted to thank you and your
entire staff for the excellent job you did on the Custom SHAD 3 Trailer that you recently built and had shipped to me in Montana.
It arrived in perfect condition and I'm sure that it will give me many years of reliabile pleasure and service. Thank You ~ thank you ~ thank you! ....George"
"Greetings Folks, I just wanted to let you all know how great the trailer is holding up.
I have had this trailer since 2002, it looks brand new and I have not had any issues with it.
Even after six years I still get complements on my rig. What can I say? People just like the
look of your trailers. By the way, after all this time I have yet to come across another one
like it in the state of Texas. Here are a few pictures of my PWC's on my Shadow Trailer. Thanks for making such a great trailer." --Roberto Castillo
"They love the trailer. They received it yesterday and told me that the frame is a lot stronger than Japan made trailers and
the design is absolutely beautiful. It looks much better than the pictures and they are totally satisfied with every part of it.
They are supposed to obtain the number plate in 2 weeks then it's good to go on the road. Thank you for all your help!
"To Shadow Trailers,
I just wanted to thank you again for the outstanding trailer you provided.
The drive back to Sacramento had a lot of people looking. I am incredibly happy at the
choice upgrades I made. Should you find a customer in or near Sacramento that is
thinking about a purchase feel free to let me know and I would be glad to meet up with
the person to show him/her the fine trailer. I've had many people asking about the
trailer and all of it was positive feedback. I extend a formal thank you and should
you ever need me to showcase the trailer to prospective buyers then let me know." --Ray Heintz
"Just wanted to let you know the trailer arrived just
before 10:30 this morning in excellent condition. The trucker called
around 8:30 and said he would be in Vacaville around 10:30 if traffic wasn't bad.
I got to Vacaville around 10:20 and he had been there about 10 minutes.
My brother got two fork lifts, they unloaded the trailer, and the trucker was on his
way in less than 1/2 hour. He also gave me the white envelope with all the paper
work for the trailer (I had forgot about that, so it's a good thing he remembered).
The trailer looks GREAT!!!! I was a little apprehensive about the width of the trailer
because it's 6 inches wider than our motorhome, but when I saw it I knew it was gonna
work out very well. Thanks again for all your help and photos. You can be sure I'll jump on every chance
to send new customers your way." --Ken
"Dear Shadow Trailers,
I would like to thank Fritz, Jeannie and everyone that had a hand in
building what I think is the best single place jet ski trailer in the state
of Arkansas not to mention in the country. I have had it home for a little
over 2 days now and I must have had at least 20 people stop me and say that
is the best looking trailer that they have ever seen, not to mention all the
looks I get from everybody driving by. The trailer rides perfect and seems
to be balanced just right. Your guys have done a tremendous job down to the
littlest detail. I am still blown away how it looks just sitting there in
the sun, and how it looks at night with all the LED lights illuminated. You
all are triple AAA in my book and I look forward to watching your company
grow into the most well known custom trailer maker in the country, with the
quality products you all produce down there in southern California. Thank
again for the great job. Sincerely," --William D. Haking"
"There aren't enough good words to describe how pleased I am with my
entire Shadow Trailer experience! I am in a customer service job, and
have never run across people who still hold customer service values like
you do. I am so pleased with the response, kindness and comfort I feel
every time I talk to you. My trailer is so perfect in every way. I can't
count the number of heads it turns going down the highway! Beautiful job,
and excellent craftsmanship went into my trailer and it absolutely shows!!
Sincerely," --Adam & Stacy Toubail
"I have attached some current pictures of our trailer for you to post
on your site. After two and a half years and countless trips to the river, our
Shadow trailer still looks and performs in top condition. Thanks for a great trailer."
--The Eisler Family
"My Shadow trailer is the best built trailer that I have witnessed to
date. I have had numerous individuals checking out my trailer from Lake Mead, Havasu,
Parker, Cottonwood to local areas in Perris and Elsinore and everyone wanted
to know who made the trailer.
I want to thank you again for building
an excellent trailer and I would like to get more business cards from you
if possible so other people can benefit from your trailers.
Thank you," --Bob Pitsinger
"The trailer follows, parks and handles like a dream. I can ask for no
more. At last my boat has the perfect trailer. Thanks for everything." --Ron
"The trailer is awesome and I constantly receive compliments.
We finally took a weekend off as I have been making trips to Parker,
Havasu and Blythe for the past 6 weekends. During a trip to Parker two weeks
ago, I had a couple hunt me down in my hotel room and they wanted to know more
about my trailer manufacturer. The couple actually lived in Cypress and was going to contact you."
"If it is true a picture is
worth a thousand words, then a thousand words could never tell you how pleased we are
with the Shadow Trailer you built for our new Glastron boat.
Our overall requirements, specifications and trailer dimensions to make
our boat suitable to our lifestyle in regards to enjoyment
and storage, are to numerous to mention. The trailer you built for us exceeded
our highest expectations in every area and then some. We sincerely hope that your
future prospective clients will choose the Shadow Team to build a
custom trailer for all their recreational vehicles." --Ron & Terri Carson
"Thanks again for the fabulous service and an outstanding trailer.
It is very rare to find such quality these days." -- Quint Morris
It is our goal to build lasting partnerships with each of our|
customers by providing service that far exceeds expectations.
That's why we're "Behind You All The Way"!
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